Mobily, one of the region’s biggest telecom companies, was dealing with a problem every retailer knows too well: how to keep the right products on shelves when a customer’s needs keep changing.
Some days, stores would run out of popular items. Other days, they’d be stuck with products nobody wanted. The old way of guessing what customers might buy just wasn’t working anymore.
This wasn’t just about numbers on a spreadsheet. Empty shelves meant disappointed customers walking away. Too much stock sitting around meant money tied up in products gathering dust.
Mobily needed a better way to understand what customers actually wanted and when they wanted it, so stores could have the right products ready at the right moment.
They were looking for something that could show them what was selling where, help their sales teams know which stores needed attention, and move products around more efficiently, without the usual waste and delays.
- Tracking what customers want as it happens
- Getting products to the stores that need them most
- Making sure customers find what they’re looking for
TSC worked with Mobily to build a monitoring system that could spot changes in customer buying patterns immediately.
Instead of finding out about problems after customers had already left empty-handed, Mobily could now see what was happening right away and fix it.
The new system gave sales teams clear information about which stores needed which products, streamlined how inventory moved between locations, and made sure popular items stayed in stock. Mobily went from constantly playing catch-up to staying one step ahead of customer needs.
The solution empowered sales teams with actionable data, improved inventory flow, and ensured that products reached the right shelves at the right time. As a result, Mobily moved from reactive guesswork to proactive, data-driven decision-making.Adam Peterson
TSC’s work with Mobily brought real, measurable improvements that changed how they run their retail business and keep customers happy.
- Smarter Product Distribution: Less waste, better use of resources
- Focused Sales Efforts: Teams know exactly where they’re needed most
- Happier Customers: The products they want are always there
Mobily now stays ahead of the curve, prepared for whatever their customers need next.
Whether you have questions, need support, or want to explore how AI can transform your business, our team is ready to connect. Reach out — let’s make something amazing together.
Riyadh, Saudi Arabia
